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The retail industry has long been associated with higher-than-average employee turnover. The British Retail Consortium’s quarterly survey for Q1 2023, which accounts for one in five jobs across multiple sectors within retail, reported an average turnover rate of just over 50%. And the retail businesses we speak to are still struggling with retention.

In 2023, redundancies have been both widespread and deep, and so could the business consequences.

Can your first-time managers quickly morph from an individual contributor into a leader? If not, there’s pain for the new manager, their team, your customers and the organisation as a whole.

Redundancies are often unavoidable, and in the current business climate, this is likely to be the case for many organisations. HR leaders must put in place strategies that will allow them to manage this process with compassion and care.

The evidence is clear that inclusion is good for business. From productivity to people, these are the 4 areas that will start to thrive when inclusion is more widely adopted within organisations.

Leadership capability is a good starting point for organisations that want to build high-performing teams – effective teams have effective leaders.

What are businesses learning by focusing on improving the performance and agility of their teams?

LGBTQ+ workers still face risks when they come out at work, but this doesn’t have to be the case. Marcus Maschmedt, LHH’s Global Sales Enablement Manager and a proud, openly gay colleague, shows us how everyone can succeed when inclusion is done right.

Business leaders are changemakers in their organisations and have a vital role to play in creating inclusive environments for LGBTQ+ workers. Here are some key steps they can take to accomplish that.

Growing your future leaders takes more than people skills – it demands rigorous and frequent assessment to inform development.

At a time of extraordinary economic uncertainty, contracting with a human capital firm with no prior experience in outplacement is simply not a well-advised option for an organization undergoing massive change.